Coronavirus Covid-19

Coronavirus Advice (part eight) from NAJ

14 May 2020

 Shopping in grocery store with face mask

Image: An increasingly common sight? More consumers may well choose to wear face coverings when shopping.  

Following the Prime Minister's briefing on Sunday evening, guidance has continued to be published by the Government over the last 24-48 hours and in that time The NAJ has been renovating its previously published jewellery retailer guidance, as well as develop new guidance for manufacturers and supplier members with workshops and warehouses. 

Working safely during coronavirus (COVID-19)

The UK government, in consultation with industry, has produced ‘COVID-19 secure’ guidance to help ensure workplaces are as safe as possible. The new guidance has separate guidance for Shops and Branches, and factories, plants and warehouses.

The guidance sets out practical steps for businesses focused on 5 key points, which should be implemented as soon as it is practical:

  1. Work from home, if you can
  2. Carry out a COVID-19 risk assessment, in consultation with workers or trade unions
  3. Maintain 2 metres social distancing, wherever possible
  4. Where people cannot be 2 metres apart, manage transmission risk
  5. Reinforcing cleaning processes

If your business includes more than one type of workplace, such as an office, factory and fleet of vehicles you may need to use more than one of the guides as you think through what you need to do to keep employees safe.

Shop and Branch government guidance

Warehouse and manufacturer guidance


NAJ updates guidance for retailers and introduces new guidance for suppliers

In line with the (above) government updates and listening to feedback from members, NAJ has updated existing guidance for retailers.

The updates include:

  • Template COVID-19 Policy
  • COVID-19 Risk Assessment
  • Guidance on Face coverings (via TH March)
  • Cleaning of pearls
  • Template NAJ Member ‘store safe’ poster for members to personalise and display

Download retailer guidance  

Related to, but not in parallel to guidance for retailers NAJ has now issued guidance to manufacturers and suppliers to consider applying to their workshops and warehouses.

The guidance includes:

  • Entering/ inside workshops and warehouses
  • Deliveries, staff/ canteen, and rest areas
  • Holding meetings and returned jewellery
  • Template COVID-19 policy and COVID-19 risk assessment

Download Supplier guidance


How Can the NAJ support you?

We've issued jewellery industry specific guidance for following government guidelines for retailers and manufacturers/ warehouses – along with new government updates that are included in this communication. But now we want to understand what your objectives and challenges are so we can prioritise NAJ member benefits, products and services to better support you over the coming months.

At the NAJ we want to understand the likely objectives you have and the likely challenges you will face.

Complete survey


Guidance for passengers on how to travel safely

This guidance provides advice on how passengers should make journeys safely. The advice sets out that if people who cannot work from home and have to travel for work, they should first consider alternatives to public transport. Those driving their own cars have been asked to avoid busy areas.

For those who have to use public transport, the guidance recommends:

  • Keeping 2 metres apart wherever possible;
  • Wearing a face covering if you can;
  • Using contactless payment where possible;
  • Avoiding rush hour travel where feasible;
  • Washing or sanitising your hands as soon as possible before and after travel;
  • Following advice from staff and being considerate to others.

View travelling safely guidance 


CMJ and NAJ join forces to support members PPE requirements

The Company of Master Jewellers and the National Association of Jewellers have reached an agreement to facilitate providing jewellers with PPE equipment as many Retail members begin preparations to reopen from early June in line with current Government guidelines.

Benefitting from a healthy supplier network the CMJ buying group were able to extend through the supply chain to support CMJ members, and are now offering support with PPE to NAJ members too.

Emmet Cummins, CEO of CMJ said,

 “We’ve done as much due diligence as is practically possible in these challenging times and put together various suppliers of PPE to ensure that we present as comprehensive a package of PPE requirements that we envisage our members will need to trade as safely as is possible.”

PPE supplies such as facemasks, Perspex screens, gloves, sanitiser etc are in high demand after the government published it’s 50 page plan for exiting lockdown procedures. However, through the agreed supply chain, NAJ members will be able to source their PPE via the Company of Master Jewellers.

David Doyle, NAJ President said,

“Since the NAJ issued our COVID-19 retailer guidance earlier this month we’ve found many members asking for support with sourcing PPE and following conversations with CMJ we are now able to support our members with this. We are very lucky indeed to be able to use the negotiation skill set of the highly experienced CMJ buying group to put this full range of PPE together and  I invite all NAJ members to source their PPE requirements through the CMJ”

How to Order

Many different types of jewellery businesses will currently be looking for PPE and so necessarily the equipment presented is broad in its offering. As you review the PPE available, it is suggested that you consider the quality and type of products YOU SPECIFICALLY need for your own business situation, and it's sensible to make notes regarding the products you'll need as you read through the information below. Different people will therefore be ordering different things and there is not necessarily any right or wrong thing to order. Some for example will want masks for their Staff to wear all day, some will want masks for their Staff to wear for one hour and then throw away and put a fresh one on. Some will want to buy several types of masks, one type for their Staff and perhaps another for their customers.

Having chosen the products that you wish to order by clicking on the order link below and reading through everything then you just fill in the Order Form as provided herewith and email it through to Amber Saunders, CMJ Membership Development Executive at

 or you could prepare your order first and then phone it in to Amber on 07585 228 015 between 9am and 5pm.


Click here to order PPE

 hand sanitizer being applied on high street

Image: Hand sanitizer being applied on a high street.

Check if you can claim a grant through the Self-Employment Income Support Scheme

If you're self-employed or a member of a partnership and have been adversely affected by coronavirus (COVID-19), you can claim from today.

More information

Self-Employment Income Support Scheme (SEISS) - How to make a claim (webinar replay)


Chancellor extends furlough scheme until October 2020

The Coronavirus Job Retention Scheme will remain open until the end of October, the Chancellor announced today. The scheme will continue to apply across all regions and sectors in the UK economy. Furloughed workers across the UK will continue to receive 80% of their current salary, up to £2,500.

From the start of August, furloughed workers will be able to return to work part-time with employers being asked to pay a percentage towards the salaries of their furloughed staff. The employer payments will substitute the contribution the government is currently making, ensuring that staff continue to receive 80% of their salary, up to £2,500 a month.

The scheme will continue in its current form until the end of July. Changes to allow more flexibility will come in from the start of August. More specific details and information around implementation will be made available by the end of this month.

Coronavirus Job Retention Scheme – How to make a claim (webinar replay) 

Furloughed workers to receive full parental leave entitlement

Did you know furloughed workers planning to take paid parental or adoption leave will be entitled to pay based on their usual earnings rather than a furloughed pay rate?

More information

Holiday entitlement and pay during coronavirus (COVID-19)

This guidance outlines how holiday entitlement and pay operate during the coronavirus pandemic. It is designed to help employers understand their legal obligations, in terms of workers who: 

More information


New measures to protect UK High Street from aggressive rent collection and closure

New temporary new measures are being introduced to safeguard the UK High Street against aggressive debt recovery actions during the coronavirus pandemic. Statutory demands and winding up petitions issued to commercial tenants will be temporarily voided and changes will be made to the use of Commercial Rent Arrears Recovery, building on measures already introduced in the Coronavirus Act. 

View measures


Reminder - 100% government backed loan scheme for small business

The previosuly announced Bounce Back Loans scheme, announced by the Chancellor on the 4th of May allow businesses to borrow between £2,000 and £50,000 and access funds within days. Loans are interest free for the first 12 months, and are available for businesses to apply online through a short and simple form.

The scheme runs alongside the existing Coronavirus Business Interruption Loan Scheme (CBILS) and Coronavirus Large Business Interruption Loan Scheme (CLBILS).

The Government has also taken additional steps on the Coronavirus Business Interruption Loan Scheme (CBILS) to ensure that lenders have the confidence they need to process finance applications quickly, including removing the per lender portfolio cap for the government guarantee, and changed the viability tests so that all banks will need to assess whether a business was viable pre COVID-19.

More information


Webinar: Preparing for the Return to Work

Industry consultant Helen Dimmick, supported by Simon Wilson and Daniel Darwin from Stonehawk talk about considerations for Security and Mental health awareness as retailers explore reopening.




Source: The NAJ