NAJ Announces Next Series of Remote Town Hall Meetings to Shape Future Strategy
26 Aug 2025

The National Association of Jewellers (NAJ) has announced the next series of remote town hall meetings, inviting members from across the trade to help shape and validate the Association’s future strategy.
Hosted by NAJ Chief Executive Ben Massey, the sessions will provide a forum for members to share their views, feedback, and priorities around key areas of focus for the Association in the years ahead.
The upcoming programme covers four central themes:
- Talent Attraction, Retention and Development
- 2.00pm, Monday 15 September 2025
- Environmental, Social and Governance (ESG)
- 8.30am, Wednesday 1 October 2025
- Compliance and Legislation
- 9.30am, Wednesday 8th October 2025
- Register
- Business Life Cycle
- 9.30am, Wednesday 22 October 2025
- Register
Each town hall will focus on an individual topic, followed by an open discussion where members can contribute directly to the ongoing development of NAJ’s strategic priorities.
In April, the NAJ held its first strategy day in four years. It was an opportunity to broaden our perspective and refine our focus, ensuring that as an Association, we are prepared for the challenges and opportunities facing our members now and into the future. During this meeting, four key areas were identified:
- Legislation and compliance
- Sustainability
- Recruitment, retention, and skills development
- Business lifecycle support – from start-up to succession
These latest town halls follow a series of introductory consultations with members on ensuring these areas of focus are valid. For those members unable to attend these initial meetings, you can view a summary video from Ben Massey via the link below.
These meetings form part of the NAJ’s ongoing commitment to ensuring the Association remains responsive to the challenges and opportunities facing the jewellery sector.
Source: National Association of Jewellers