NAJ publish People Survey to help jewellers benchmark salaries, benefits and subcontractor costs
01 Apr 2021
The National Association of Jewellers has published a people survey for jewellers in the UK to understand how like-minded businesses motivate and reward their people.
The 2021 People Survey features quickfire questions on business impacts from Covid, salaries and benefits, diversity and inclusion and sub-contractor costs and fees for manufacturing and business services.
Relevant for all member types (Retailers, Designers, Suppliers, Manufacturers and Associates), the survey will be produced into a report, that respondents to the survey will receive. The survey is open to non-NAJ-members however a fee of £379+VAT will be payable to the Association to receive a copy of the report.
Respond now
Gary Wroe NAJ Chair said,
We’ve been determined to deliver this much-needed survey as businesses look at their costs at a time when this level of insight will be extremely useful.
To be able to understand and benchmark your business against other like-minded jewellers, by services, region and size will help NAJ members best support their most valuable asset, their people.
An important element of this survey is also what jewellers are doing in terms of diversity and inclusion, an area we’d like to share some initial insight into at the April NAJ Live.
2021 NAJ People Survey - What’s in it for me?
Taking between 27 and 35 minutes for smaller businesses to complete (in testing), with some larger businesses taking longer, respondents should skip roles within their business that are not employed.
The following roles are included in the survey:
| Store Manager |
Workshop Manager |
Marketing Executive |
Operations Manager |
| Assistant Manger |
Design Manager |
Marketing Manager |
Production Manager |
| Senior Sales Assistant |
Design staff |
Stock control |
CAD operative |
| Sales Assistant |
Sales Manager |
Ecommerce/ IT Manager |
Casting operative |
| Polisher |
Miller |
Goldsmiths/ Mounter |
Diamond Setter |
| Enameller |
Quality Manager |
Quality Control Staff |
Packing/ Fulfilment staff |
| Purchase Staff (buyers) |
Field Sales (eg. account managers) |
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The five benefits for members to complete the survey, and receive the report are:
- How salaries and benefits within your business compare with other similar businesses in the sector
- How turnover/ number of employees were affected for businesses like yours in the last 12 months
- How you compare with others to approaches in diversity and inclusion
- What commitment businesses like yours have for training and development
- What jewellers typically pay subcontractors by the hour and by the item
NAJ is requesting one response per member organisation and confirmed the report will be delivered to the main contact as soon as possible.
Respond now
Source: The National Association of Jewellers